Your Data, Our Responsibility
Taka23 Privacy Policy — our commitment to protecting your personal information
Taka23 believes that every user's privacy is a fundamental right. This policy clearly sets out what data we collect, how it is used, and how you can stay in control of your information. Built for users in Bangladesh, the platform upholds the highest security standards.
Section 1
What information do we collect?
When you create an account on taka23, we collect your name, mobile number, email address, and date of birth. This information is essential for verifying your identity and managing your account. Some details from your national ID or birth registration certificate may also be collected for age verification purposes. We never collect more personal information than necessary, and all data we gather is stored securely.
Account Information
- Name & mobile number
- Email address
- Date of Birth & Age Verification
- Login Credentials (Encrypted)
Payment & financial information
- BKash / Nagad / Rocket Number
- Deposit & Withdrawal History (BDT)
- Transaction ID & date
- Bank account (if applicable)
Device & Browser Information
- IP Address & Location
- Browser type & version
- Operating system
- Device Identifier
Usage data
- Page Visit History
- Gaming & Betting Activity
- Session duration
- Click & interaction logs
Section 2
How is the information we collect used?
Taka23 uses the data it collects to improve your experience and keep the platform secure. This information is essential for managing your account, processing transactions, and preventing fraudulent activity. It is also used to provide customer support, resolve issues, and send important notifications. taka23 never sells your data to third parties for advertising purposes or uses it for anything beyond what is necessary.
Certain data must be retained and verified to meet the requirements of Bangladeshi financial laws and regulatory authorities. Usage data is reviewed to enforce Responsible Gaming policies and identify signs of problem gambling. Anonymized usage data is also used for platform improvements and bug fixes. No marketing messages are sent without your consent.
Account security & age verification
Deposits & Withdrawals Processed Securely
Troubleshooting & Support
Detection of suspicious activity
Analytics to help make the platform better
Compliance with Applicable Bangladeshi Law
Section 4
Data retention & security measures
Taka23 protects your personal data using industry-standard security technology. All sensitive information is transmitted via SSL/TLS encryption and stored securely using AES-256 encryption. Payment-related data is kept in a separate, dedicated security layer and can only be accessed by authorized personnel. Regular audits and penetration testing are conducted to identify and address potential vulnerabilities.
Your account information is retained while your account is active and for a defined period after closure, in compliance with Bangladesh's legal requirements. Financial transaction records are generally kept for up to five years. In the event of a data breach, we will notify affected users as quickly as possible and take the necessary steps to address it. To keep your account secure, we recommend using a strong password and never sharing your login credentials with anyone.
Section 5
Sharing information with third parties
Taka23 never sells or rents your personal data to third parties for commercial purposes. However, limited information may be shared with trusted partners involved in operating our services, such as payment processors and technology infrastructure providers. These partners only receive the data they need for their specific role and are bound by taka23's strict privacy guidelines. Before sharing any data with third parties, we ensure they maintain appropriate security standards.
Taka23 may be legally required to disclose information in response to valid requests from Bangladeshi law enforcement or regulatory authorities. In such cases, taka23 follows proper legal procedures and makes every effort to protect user interests to the extent possible. Limited data may also be shared with relevant parties in connection with fraud investigations or account dispute resolution. We never transfer your information to advertising networks or data brokers.
When your information may be shared
- Payment gateway processing (bKash, Nagad, Rocket)
- With cybersecurity providers for fraud prevention
- In response to lawful requests from Bangladesh's legal authorities
- Shared on a limited basis with technology infrastructure providers
- For the resolution of account disputes
- For investigations by responsible gaming authorities
Section 6
Your rights & policy updates
Every registered user of taka23 has important rights regarding their personal data. You can view, correct, or update the information stored in your account at any time. If you request a correction to inaccurate or incomplete data, we will action it as quickly as possible. If you request account closure, we will delete all personal data held beyond what we are legally required to retain.
You have the right to opt out of marketing communications and can change this preference at any time. You may also object to the processing of your data, though in some cases legal obligations may limit our ability to comply. taka23 may update this Privacy Policy from time to time, and users will be notified of significant changes via email or through the platform. Continued use of the platform after any policy update will be considered your acceptance of the revised terms.
Access your stored data at any time
Right to Update or Correct Inaccurate Information
Request data deletion upon account closure
Unsubscribe from marketing messages at any time
Contact us for privacy-related support
If you have any questions or concerns about your personal data, our Privacy Policy, or data protection, the taka23 support team is always here to help. You can reach our Data Protection Officer directly, and your request will be processed within seven business days. taka23 takes every concern seriously and is committed to resolving issues with full transparency.
Contact email: support@taka23.bet